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What You Agree To When You Use 45bd

These terms set out the rules for your 45bd account — how it works, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredMobile access terms includedRegion-dependent availability
45bd What You Agree To When You Use 45bd
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page in your account. Our support team can clarify any clause in these terms and log a formal query on your behalf.
Email Support Send a written query to our support address for a documented response. Useful when you need a record of how a specific term was explained to you.
Account Help Centre The Help Centre inside your account covers common terms questions — wallet rules, account suspension, and how to request a copy of your data.
YOUR ACCOUNT RIGHTS

How We Handle Your Account and Data

Account Security

Your account is protected by password and OTP verification on each login. If you suspect unauthorised access, contact support immediately and we will freeze the account while we investigate.

Data Retention

We retain account and transaction records as required by applicable regulations. You may request a summary of the data we hold by submitting a written request through the Help Centre.

Wallet Verification

Withdrawals to bKash, Nagad or Rocket are processed only to the mobile wallet registered to your account. This step protects you — it means no payout can leave to an unverified number.

Requesting Changes

To update your registered mobile wallet, email address or personal details, raise a request through live chat or email. Changes require identity verification before they take effect.

Common Questions About These Terms

These terms apply to anyone who opens or uses a 45bd account. Access depends on your local law and the eligible regions we serve — if online wagering is restricted where you are, these terms do not grant you permission to proceed.

We will notify you through your registered account before any material change takes effect. Minor clarifications may be updated without prior notice, but we aim to keep you informed of anything that affects how your account works.

Depending on the breach, we may suspend or close your account. Serious breaches — such as sharing credentials or attempting to manipulate account balances — may result in permanent closure and forfeiture of pending withdrawals.

Submit a written request through the Help Centre inside your account or via email support. We will respond with the data we hold on your account, in line with applicable data regulations and our retention policy.

Your registered wallet numbers are stored against your account for withdrawal verification only. We do not share them with third parties outside of the payment processing required to complete your transaction.

Where a clause in these terms conflicts with a mandatory rule in your jurisdiction, your local law takes precedence. These terms are not intended to override any right you hold under applicable Bangladesh law or regulation.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.